How can Incredible India's image refurbished?

A trip to Europe is a learning experience, provided you are totally open minded and free to move as a commoner.  A visit to any of the cities is a pleasure as the technology and well-oiled system makes your visit a sheer pleasure, and suddenly you realise, what a great amount of efforts that our country needs to put such systems in place.
Whether it is traffic, visits to the monuments, or simply travelling on European roads, makes one wonder the extent of systematic communication that has been put in place for hassle-free movements.
I often wonder what our delegations from various departments, be it sports, tourism, or even municipal councillors do when they visit abroad. I'm sure with all their baggage of VIP mindset, chaperoned visits to various places, and pampering meted out to them being the official guests, no learning can happen for them.  And it has not, of course.
Our monuments are not only least preserved but infrastructural support is missing.  Information for the visitors is scanty.  Signage and direction signs are scare.   And top it all, the people manning the information desks are either missing or simply not interested in helping out.
Private public partnership for manning tourist destinations, sight-seeing tourist buses, information counters, is perhaps the best answer that Europeans have found it the most successful model, especially when we as a country intend to present to the world, 'Incredible India', and when even many state governments are vying to have a pie of tourist inflow and foreign investment.
The key to success of any such campaign lies in integrating a completely sustainable system of communication, which involves :
a. What you see: How well maintained our tourist destinations, roads and other public places are.  How do they look in the day and at night. Have we taken care of lighting them up?  And what about the public behaviour of waiters in the restaurants whose personal hygiene is at its worst.
b. What you hear: People's experience matter the most. There are numerous travel advisor websites that carry people's impressions.  Are we doing something to follow and respond to negative imaging? When a visitor reaches India, what does he/she hears?  Are the people at every contact point ready to interact intelligently, empathetically, ethically and professionally?
c. What you smell: Many of our public places have those most-neglected corners in the buildings which are extensively used yet sparingly cared for...the toilets.  The smelly toilets right at many airports (thankfully Delhi is good), to various tourist places is a bane for the visitors.  And the same holds true for many of the hotels and restaurants.
d. What you taste:  Tasting has many connotations. Some experiences would leave an irreperable taste.  But most eating joints, the service in the offices and other public places, especially street food, requires strict hygiene norms.
e. What you touch:  Right from the railway compartments to bus shelters, transport buses, taxis, and railings make a traveller smirk at the years of sweaty soot that one hates to touch.

These may be small pointers yet the true Incredible India image is a distant dream, because of the lack of training, information, and the systems.  The PR practitioners in each of the cities need to look into those small little things that need to be transformed, and provide professional support to the government as well as private sector, to refurbish this image which can conform to the values 'Incredible India' intends to create in the world.

'PR Voice' is out

The January-June issue of PR Voice published by Dr. C.V. Narasimha Reddi is out. The online version can be viewed and downloaded here. 

Good opportunity to interact with some of the leading PR professionals in Hong Kong. 

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June 27th 2013 • Harbour Grand Hotel Hong Kong In two weeks, leaders of PR will come together at the inaugural PR360Asia conference to discuss the future of the industry and determine new strategies to navigate the changed landscape of communications in Asia. Hosted by Campaign Asia-Pacific, and in association with PRWeek, this new invitation-only event will investigate and examine topics such as the new meaning of PR, brands as content creators, the need for an improved consideration of internal communications and what impact data and technology will have on the profession. For full programme, speakers and detailed information on the conference, click here. Speakers Ahmer Ashraf Pfizer Roma Balwani Mahindra Group Napolean Biggs Gravitas Group David Blecken Campaign Asia-Pacific David Brain Edelman Ali Bullock Dow Jones Rachel Catanach Fleishman Hillard Rene Co Procter & Gamble Jim Erickson Alibaba Group Marion McDonald Ogilvy Public Relations Adam Najberg The Wall Street Journal Asia Bob Pickard Andrew Pickup Microsoft Emma Richards Waggener Edstrom Ian Rumsby Weber Shandwick Christian Schubert BASF Group Atifa Silk Campaign Asia-Pacific Karen Tam Harbour City Georgette Tan MasterCard Josie Taylor Wilde Asia and more… Stephen Thomas AIA Adrian Toy Puma Mark Walters KPMG Click here for full speaker list Follow Us Powered by Do the fundamentals of traditional PR no longer apply? Has social media completely altered the way we do business and essentially made traditional PR defunct? What do clients really want from their agency partners? What are the advantages of brand journalism? Have your say on these and other issues by joining the conversation #PR360Asia Partners Talent Partner Brands Attending For more information on the summit, please log on to www.pr360.asia or contact Arun Kumar on arun.kumar@haymarket.asia For Sponsorship and Supporter related enquiries, contact Nicola Clarke on nicola.clarke@haymarket.asia Organised by In association with       This message was sent to: info@corepr.com. You are receiving this email because you have subscribed to a Haymarket Media publication. To unsubscribe from Haymarket Media promotional emails, please Click Here.  Copyright © 2013 Haymarket Media Ltd. All Rights Reserved.

How to bring India and Pakistan together?

Despite the so-called differences between India and Pakistan, and ongoing political tussel, people on both sides of the border share many commonalities. And when they meet, there is total bonhomie and celebrations.  And abroad, there are numerous stories of citizens of both the countries living together in friendship and helping each other out.
Coca Cola in its recent campaign took the route of celebrating this commonality with a campaign for peace between the two countries. Watch this well-executed campaign video.

How to bring India and Pakistan together?

Is peace possible? Especially, when it comes to India and Pakistan? But is it possible to bring two countries together? There may be many sceptics but we do indeed, just as human beings, share many commonalities with people around the globe.  What disrupts peace is communication gap alone. Communication, which at times is distorted, convoluted, supressed, or simply misrepresented.
Coca Cola took the not-so-uncommon route of accentuating the commonalities, but a well-executed campaign.  Watch this video.

Businesses can leverage their brands through social media: PR Experts

Chandigarh Chapter of Public Relations Council of India (PRCI) organized a seminar at the PHD Chamber here today.
Yogesh Joshi, head of communication for Tata Steel and Tata Chemicals, and regional representative of World Communication Forum, said that more and more businesses are realizing the significance of social media and leveraging their brand value through its effective usage.
Social media with its extensive reach is helping organizations engage with their stakeholders through effective management of social media, added Joshi, who is also the president of the Association of Business Communicators of India (ABCI).
Alok Ramsisaria, CEO, Grazitti Interactive, and Secretary, TiE Punjab Chapter, shared the cases studies how the company is achieving awesome marketing outcome for its customers across India, Japan, Europe and US by leveraging technology.
Another homegrown entrepreneur from the city who has set up offices in Singapore and Cameroon, J.K. Menon, informed that for any organization to succeed in the highly competitive market place where every individual is reachable through mobile, or internet, the technology is the most cost-effective solution to scale up operations.
Another young and dynamic co-founder and creative head of H-Degree Global, Paul Singh, demonstrated how the branding process and effective creatives can help small and medium enterprise grow their business and achieve success in any market place.
Chapter Chair Renuka B. Salwan pointed out the growing dependence on social media which every organization, big or small, should use as a veritable tool for communication.
Charanjit Singh, northern regional head of PRCI, said that social media impacting our lives in every sphere whether it is elections, or call against corruption, or just a text message to bring thousands of people on the roads of Delhi to draw attention on issues of social importance.
Quoting the recent report of Internet and Mobile Association of India (IAMAI), he added that there are 62 million Indians on social media which are expected to reach 80 million by next elections.  Some 97 percent of them are on Facebook, the report says.
PRCI Chandigarh Chapter also handed over the Chanakya Award for 2012 which was conferred by PRCI for the year 2012, on prolific writer and former deputy station director of Chandigarh Doordarshan Kendra, Dr. K.K. Rattu.
The Chapter announced the names of some of the bloggers from Chandigarh including corporate communication manager Amit Roy, retired bureaucrat and traveler K.J.S. Chatrath, academician and writer Neel Kamal Puri and columnist Nirpuma Dutt, another travel, books and food reviewer Puneet Inder Sidhu, adventure sports organizer Supreet Dhiman, Dr. Sonica for her herbal care blog, and Vaibhav Sharma for his most sought-after gizmo reviews on his blog.  These bloggers would be recognised in the next PRCI meeting.

You can't ignore social media!

You can't ignore social media today. It is the newest, quickest, and significantly, impactful tool for the communicators.  It's the tool that is revolutionising the way we share information, publish and republish it, and  impact the lives of the people we know...and don't know.
The businesses and brands are suddenly finding a lot of use in reaching out to the generation Y, the computer savvy kids, and the growing populace with access to internet on their desktops, laptops, and mobile.
The Chandigarh Chapter of Public Relations Council of India is bringing together some of the social media experts who advice and work with the SMEs, startups, and existing brands, to leverage their strength and communicate with a larger universe of prospective customers or stakeholders, or special interest groups.
It would be worthwhile to join in this seminar on 11th May 2013 at PHD House, Sector 31, Chandigarh, starting at 10:30am.  More details on http://prcichandigarh.blogspot.in
Till then, watch out this interesting video.

3 Essentials to a Startup's Success

photo credit: gareth1953 Friends Please Read My Profile via photopin cc

The successful multiple entrepreneurs I have met from India who made a success of their ventures in Silicon Valley and moved elsewhere or returned to India to set up another successful start up, I believe that the factors that has led to their success are three. The entrerpreneurs trying to recreate this magic in different parts of the world, would have to do a little hard work to look at these three factors, change the mindset from secrecy to openness, and build further upon it to encourage new enterprises. 

a. Belief in themselves. They are passionate and even at a young age have the capacity to thing differently. People who have moved from India, from an environment, where questioning a system-largely- is not encouraged, suddenly find themselves into an environment, where to move up the ladder, you need to think differently, and have a firm belief in your idea, and in yourself. 

b. Trust.  The entrepreneurs who have shared their learning and experiences have found another most significant enabling factor in US is Trust.  People trust each other. Even if it is a kid who tells his parents that he is going to go independent and create something of his/her own, he is encouraged.  The freedom to carve your own niche, to build your own road, to make your own destiny, firmly motivates the people to go ahead and succeed. 

c. The Network: As Robert very rightly said, you have successful entrepreneurs, the investors and funding agencies, and professionals from entire support system that enable you to remain motivated and follow your goal.  There is a positive ecosystem that encourages you to network and benefit from the experiences of others. 

The successful entrepreneurs who have returned from US and setup their own enterprise in India, are endeavouring through organisations like TiE to build a system of mentorship for the budding youngsters who are full of ideas and looking for the right break.

 

How to Raise Money for Your Cause

Fund raising for a social cause is one of the biggest challenge for any non-profit. And this is an essential component to make a success of any social enterprise.  For any non-government organisation, the major revenue stream is donation from its members or the community to sustain itself.

Many NGOs go in for regular fund-raising endeavours to remain operational while any major project requires massive financial support which calls for innovation.

One can list out numerous fund-raising ideas as growing number of NGOs try every possible way to raise funds, but largely, the NGOs continue to struggle for continuous stream of financial support.  Usual refrain that one gets to hear from them is that "there are not enough people who donate", or "no one gives", "people are callous", "the rich are least bothered", etc. etc.  However, if one goes by the performance of some of the successful NGOs like Rotary, HelpAge, Oxfam, CRY, etc, they continue to fund their major service projects with success.

To make a successful fund-raising effort it is essential that one realises that an NGO or not-for-profit is just like any other enterprise and requires professional management to manage its resources and projects.  All it requires is following the time-tested management principles and fund-raising strategies to make the not-for-profit succeed in making positive changes in the society.

Here are Five Principles of making a success of fund-raising efforts.

1. Design a communication campaign: It is essential to have a comprehensive communication plan to make your organisation or your project known to the world, especially to those segments of society who matter and can provide financial support.  Write down the project, the beneficiaries, the project cost, and how it is going to make an impact.  Once the project is ready, create informative brochure, flyer, website, content for social media like facebook, twitter, youtube, etc.

2. Create Your Story: The human interest is the one that moves the people.  The story of any one or two individuals who would get the benefit from the project would make a lot of sense in making the donors understand the enormity of the project, and how their participation would help these people in need. Make it gripping and real which becomes possible once you connect with the beneficiaries and check out their lives for the challenges they are facing.

2. Share it with larger audience: Once the project is ready announce it to the world through a media  briefing, sending out news releases to various channels, giving details of the project, and how it is going to make a difference in the society. The philanthropic organisations or individuals who step in should be a part of the media briefings with appropriate acknowledgement of their participation.

3. Reach Out to Philanthropists:  Everyone is a philanthropist but one can decide whether you need smaller contribution from large number of givers or large contribution from a small number of donors. For a larger project, one need to list out all those High Networth Individuals in the community, corporations and reach out to them with appropriate presentation containing project details, photographs/video presentations, in a complete docket with options and opportunities for giving.  Also list out how the donor would get the recognition for joining in the cause.

4. Your Members as Ambassadors:  The members of the not-for-profit have to be informed and prepared to be the brand ambassadors for the cause that the organisation intends to promote.  Each one can identify the potential donors and pitch them with the ideas, and opportunities to associate themselves with the cause. An internal newsletter and other means of communication need to be deployed for a regular update on the progress of the project.

5. Share the Stories of Success:  As the project proceeds or concludes, every beneficiary who gets touched through these efforts, has a story to tell.  Follow it up closely the case of each and every individual.  Find out how the project has transformed their lives.  Share these stories with the media, with members, the donors, and the community at large, and you can see how the people respond and support.

The key to the success of the fund-raising however remains is meticulous planning, identifying your prospects, reaching out to them with appropriate communication, and telling your story effectively.

Guide for Entrepreneurs

For a country to grow, you need entrepreneurs, feels Mr. Chandra Mohan, a rare blend of an engineer-scientist, an inventor, a visionary entrepreneur, an educationist and, a top-class thought leader in total quality management. And when he speaks, everyone listens.  His second book, which is autobiographical guide for the entrepreneurs, was released in Chandigarh today, “Making Entrepreneurs: Lessons from a Lifetime”.


Mr. Chandra Mohan, who was conferred Padmashree in 1985 for his entrepreneurial acumen and innovative business strategies, believes that the difference between entrepreneurship and small business is significant and lies in innovation and high risk-taking ability, leading to far larger and faster wealth creation.

And risk, he points out, is at its highest when one is launching a drastic innovation in product or production technology in an intensely competitive field. This is just what he himself did with Punjab Tractors Ltd (PTL) and the 100% Indian ‘Swaraj’ tractor that his team designed and built from scratch in a national lab 47 years ago, then mass-produced and marketed it against the best of CKD-based global brand names.

Mr Chandra Mohan is passionate about upgrading technical skills of the young engineering graduates and insists on imparting entrepreneurial skills to them so that they can find solutions to teeming problems that face the country today, the reason that he founded and established the country's first school of excellence for TQM and entrepreneurship under Punjab Technical University.

Keshub Mahindra, founder and chairman emeritus of Mahindra & Mahindra, in his foreword to the book writes: “The true genius of Chandra Mohan is his inquisitive searching mind and his capacity to think out of the box.”


Looking back at the age of 80, Chandra Mohan has been entrepreneuring for the last 48 years of his professional innings of 57 years, with technology and innovation as the focus. That journey still continues, with a patent in photovoltaics filed as recently as 2008. Of course, he says, there have also been failures on the way – but they have not deterred him from sculpting new dreams. “Innovation is seemingly an organic component of my blood-stream,” he writes.

The book is what he himself describes as “a critical self-analysis in search of a process for identifying potential entrepreneurs out of students pursuing higher professional education and then grooming them for setting up their projects along with their professional courses... and mentoring them all the way through till they are ready to commence implementation as they graduate.”

With each of its chapters ending with highly useful tips encapsulated under “Learnings”, Chanbra Mohan sees entrepreneurship as a social responsibility, which he aptly concludes in the last chapter “Creating the Zen for Entrepreneurship?”:  “This self-analysis of lifetime journey began with the objective of drawing some lessons to help a society promote the cult of entrepreneurship for raising its living standards.”

(“Making Entrepreneurs: Lessons from a Lifetime”, Gyan Publishing House, pp.296. Price Rs.850)

Go Viral

Engaging your targeted audience on the social media is an essential component of online public relations efforts.  It is not about informing them but involving them in the campaign and make them act or respond to the communication. Though there are different tools available to measure the ultimate outcome of the efforts, to collate and integrate the analytics, Hubspot is a veritable to do the job.

This video provides interesting insight how one can integrate various online social media platforms to make the communication go viral.